Terms and conditions

The following provisions govern the online sale of goods and services offered by Ahipoku, a sole proprietorship which, through its shop located in Via Edmondo De Amicis, 62 36100 Vicenza (VI) and its website www.ahipoku.com, offers to its Customers, accessory gadgets and other products also made or customized by hand by Ahipoku or by third parties.


With the online transmission of the Purchase Proposal and the payment of the amount requested, the customer fully accepts these general terms and conditions, drawn up in accordance with Legislative Decree 6 September 2005 n. 206 (Consumer Code) and the Legislative Decree 31 January 2007 n. 7 (Urgent measures for the protection of consumers, the promotion of competition, the development of economic activities and the creation of new businesses).

For all legal purposes, however, it will be understood that the customer has accepted the conditions and rules on use indicated here, by pressing the “Accept” button on the site.

For anything not contemplated in these General Contract Conditions, the Parties expressly refer to the current legislation on the subject.


The seller is Ahipoku di Andrea Badalucco, a sole proprietorship with registered office in Via Edmondo De Amicis, 62 36100 Vicenza (VI) which carries out its commercial activity both at its point of sale located in Via Nino Bixio, 39 – 36100 Vicenza, and through the online sales, using the website accessible at the address: www.ahipoku.com.The company declares that it wishes to be contacted at the following e-mail address: contact@ahipoku.comCustomer is the person indicated in the order, with whom the contract is concluded in accordance with these general terms and conditions as well as the User who registers proposed by Ahipoku on its website.By virtue of Article 3 of the Legislative Decree. 6 September 2005, n. 206, the Customer will be defined:consumer: natural person acting for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out;professional: natural or legal person acting in the exercise of their business, commercial, craft or professional activity, or an intermediary;User is anyone who freely accesses the web address www.ahipoku.com, either directly or from any other website, without proceeding with the registration proposed by the company.Registration: is the operation by which the User provides personal information to Ahipoku in order to reach areas of the website with restricted access and to proceed with the purchase of products.


Access to the Service: Ahipoku reserves the right to keep, modify or suspend, without notice, its website.The User who reaches the web address www.ahipoku.com has the right to free and open access to the public information contained therein, although the seller reserves the right to limit access to certain information, promotions and special offers to Customer only. The user who accesses the website www.andbadguitars.com has the right to register as a customer, without any obligation to purchase, committing to use the website and any service, data, information, etc. anywhere available on the Portal, exclusively for lawful purposes and in compliance with all the conditions of use wherever specified on the website, remaining entirely at your expense any liability deriving from any illegal use and / or the violation of any applicable legislation.

User registration: in order to proceed with the purchase, the User must register, providing his / her personal data such as name and surname or company name, tax code / VAT number, shipping address, billing address, e-mail address, telephone / fax. Ahipoku offers the Customer an efficient and secure system for collecting and recording his personal data through personalized access credentials (username and password) that can be used for purchase operations.

Access credentials with immoral, offensive, discriminatory contents and in any case in contrast with current legislation will not be accepted, nor those that allude to brands, products or names protected by the laws on industrial and intellectual property rights or in contrast with the right to privacy. . The Customer undertakes to protect and guarantee the confidentiality of his access credentials. Ahipoku will in no case be held liable for any damages resulting to the Customer from theft, loss or theft, improper or fraudulent use of access credentials, even by third parties, where they are a consequence of the Customer’s behavior. Without prejudice to the provisions of the legislation on the processing of personal data and the rights recognized to the interested party, the Customer has the right to access electronically, on a permanent, easy, direct and free basis to the open sections as well as to the regulated access sections of the site. web site of www.ahipoku.com, as well as to know the processing status of your order at any time.

Conditions of use of the website: it is forbidden for the User to use the information published by Ahipoku on its website outside the contractual relationship that arose following the acceptance of these General Contractual Conditions. Furthermore, the User undertakes not to reproduce, sell or otherwise dispose of the information published by the seller on its website, in all its contents, without express authorization.

Limitation of liability: Ahipoku declines all responsibility in the event of the impossibility of using the website for any reason and cannot be held in breach of its obligations or liable for damages, claims or losses, direct or indirect, arising to the User / Customer for the failure and / or faulty functioning of the electronic equipment of the users themselves or of third parties, of telephone and / or telematic connections not managed directly by the seller, as well as by the actions of other users or other persons having access to the network.

Ahipoku reserves the right to disconnect, temporarily or permanently, its services at any time and cannot in any way be held liable to users or third parties for the suspension or interruption of its Services. The information (textual or graphic) relating to the goods and / or services that may be offered on the website but which come directly from Ahipoku suppliers will not imply any responsibility for the same, assuming the individual suppliers on their own the sole responsibility for the indications, specifications and descriptions reported therein.

Consequently, Ahipoku assumes no responsibility for inaccuracies, graphic errors or explicit or implicit warranties on information, content and software, merchantability and suitability for specific purposes of the data, goods and services communicated or offered by suppliers on the website reachable at the address of their site, specifying however that, upon request and within the limits of the law, they will provide the names, addresses and any other data necessary to identify the supplier and / or manufacturer of the goods and services offered.
The information relating to products and services offered for sale on its website has the sole purpose of indicating the main characteristics of the products and services themselves, without this constituting non-compliance with the information obligations imposed by articles 6 and following of Legislative Decree 6 September 2005 n. 206 (so-called Consumer Code).

Links to other websites: The website accessible at www.ahipoku.com may offer links (“links”) to other websites or other Internet resources. Ahipoku cannot be held responsible in any way for the operation of such external sites or resources. Hypertext links and links of any other nature or based on any technology to the website may not be created without the prior written consent of the seller. In any case, the creation of such links, even where authorized, will not give rise to any responsibility for Ahipoku, it being understood that the same reserves the right to request the removal of such links at any time. Ahipoku is not required to control, and actually does not control, the content of such sites and assumes no responsibility for the content and / or material, including advertising, disclosed on such sites or external resources or for the products or services offered therein. These products or services cannot be considered in any way sponsored, shared or supported by Ahipoku, and therefore the User assumes all responsibility for the use and for any purchases made of such services or products.


Proposal: to make a Proposal you must be of age and be reachable by telephone. It is possible to make a purchase proposal at Ahipoku by filling in the appropriate form available on its website, after registering and creating your personal account and pressing the “Complete the order” button. By signing the Proposal, the Customer is responsible for the truthfulness of the information provided and recognizes Ahipoku’s right to take any references and information on his account, necessary for the correct provision of the Service, observing the rules on the processing of personal data contained in the Legislative Decree 30 June 2003 n. 196.When submitting a Proposal, Ahipoku will electronically store all the information, including personal ones, contained therein, providing for the assignment of a progressive Order Number. The Customer’s Proposal constitutes an irrevocable purchase proposal for the Service or Product chosen on the basis of these General Contract Conditions, pursuant to and for the purposes of Article 1329 of the Civil Code, for the period of five working days from its sending.

Ahipoku will be free to accept or decline said Proposal.Acceptance: after the deadline of days. 5 working days referred to in the previous point without Ahipoku having accepted the Proposal, the Customer will be free from any commitment to the aforementioned company and may refuse to provide the Service or to send the Product. If the Proposal is accepted, the Customer will receive an Order Confirmation by e-mail. The Order Confirmation will be effective when it is sent to the address communicated by the Customer.

Although Ahipoku undertakes to do everything possible to supply the products advertised on the website or indicated in the Order Confirmation, its commitment to sell and distribute the goods offered is subject to the stock of the product and its availability until end of stocks, for which it could accidentally and exceptionally happen not to be able to supply these products because they are currently no longer in production or multiple orders have been placed online that have led to the end of stocks, or it could happen that the order is invalid due to a clerical error in the price indication on the website www.ahipoku.com.

Some products with the wording “Last Piece” may be displayed in our Store. N.B .: Contact us for more information.
In the event that one of the aforementioned hypotheses occurs, Ahipoku will promptly contact the Customer to inform him and offer him products that can be purchased alternatively of equivalent or higher value and quality.

If the Customer deems he does not like alternative products, Ahipoku will consider terminated the contract with reference to the products that cannot be supplied, returning to the Customer the amount already paid by the same.

In any case in which Ahipoku is not able to deliver to the Customer the products or services requested by the same, the responsibility will not go beyond the return to the Customer of the amounts already paid, without having, in favor of any of the parties, any compensation for non-fulfillment, emerging damage or loss of profit.

Ahipoku has the right to refuse the Customer’s Proposal due to lack of stock or in the event that the Customer does not provide for advance payment, if applicable.

Unilateral changes to products: Ahipoku reserves the right to change the information on its website relating to services and products offered to the customer, such as technical characteristics, description, warranty period, manufacturer’s brand, indicative photograph. The purchased product may undergo, based on the manufacturer’s availability, non-substantial changes in the components, characteristics or performance of the batch that integrates it, provided that they do not lead to a decrease in the advertised quality and performance.

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